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Syntellect Provides Integrated Survey Capabilities to Syntellect CIM-Powered Contact CentersSyntellect, Inc., announced today the launch of Survey Manager, a new integrated surveymodule for their award-winning Syntellect Customer Interaction Management (CIM) solution (formerly Apropos). – August 7, 2008 Syntellect Earns Customer Interaction Solutions® Magazine's 2008 CRM Excellence AwardSyntellect CIM (formerly Apropos) provides contact centers a solution for accessing and managing customer interactions while creating, maintaining and continuously improving the customer experience. - July 16 , 2008Speech Technology Magazine Article: Syntellect Acquires Fluency VoiceContact center solutions supplier Syntellect yesterday acquired privately held Fluency Voice Technology - June 4, 2008 |
CUNA Technology Council SpeechTEK 2008 ACCE Annual Call Center Exhibition Call Center 2.0 Call Centre Expo
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Syntellect Customer Interaction Management (CIM) enables your contact center solution to deliver, continually assess and fine-tune customer service across your organization in order to improve operational efficiencies and reduce costs. Additionally, Syntellect contact center software enables you to provide your customers with the optimal mix of agent-assisted and self-service options while delivering access to the critical business knowledge that helps optimize your contact center performance. Current Job Openings
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