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Syntellect Provides Integrated Survey Capabilities to Syntellect CIM-Powered Contact Centers

Syntellect, Inc., announced today the launch of Survey Manager, a new integrated survey
module for their award-winning Syntellect Customer Interaction Management (CIM) solution (formerly Apropos). – August 7, 2008

Syntellect Earns Customer Interaction Solutions® Magazine's 2008 CRM Excellence Award

Syntellect CIM (formerly Apropos) provides contact centers a solution for accessing and managing customer interactions while creating, maintaining and continuously improving the customer experience. - July 16 , 2008

Speech Technology Magazine Article: Syntellect Acquires Fluency Voice

Contact center solutions supplier Syntellect yesterday acquired privately held Fluency Voice Technology - June 4, 2008

CUNA Technology Council
July 30 - August 2, 2008
Williamsburg, VA

SpeechTEK 2008
August 18 - 20, 2008
New York, NY

ACCE Annual Call Center Exhibition
September 15 - 18, 2008
Phoenix, AZ

Call Center 2.0
September 16 - 18, 2008
Los Angeles, CA

Call Centre Expo
September 16 - 17, 2008
National Exhibition Centre
Birmingham, UK

 

 

 

Syntellect Customer Interaction Management (CIM) enables your contact center solution to deliver, continually assess and fine-tune customer service across your organization in order to improve operational efficiencies and reduce costs.

Additionally, Syntellect contact center software enables you to provide your customers with the optimal mix of agent-assisted and self-service options while delivering access to the critical business knowledge that helps optimize your contact center performance.

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