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Education Services


New course offerings and mentoring packages will provide everything you need to maximize your technology investments.

Training encompasses all of Syntellect's product offerings. There are classes designed to meet the needs of business people, system administrators and application developers. Training is available at our Phoenix, Chicago and United Kingdom Education Centers or your site.

Register for one or more classes by clicking on the link and filling out the form. If you have any questions please call us.

View Course Descriptions

Class Schedule

All courses previously displaying Apropos will now be Customer Interaction Management (CIM)

April

Date(s)  Time Location Course Name Status
1 - 4 Learning Center Chicago CIM Voice Interaction Programming Course  
       
7 - 9 Learning Center Chicago CIM Configuration Manager  
       
10 - 11 Learning Center Chicago CIM Installation Course  
       
14 - 16   Learning Center Chicago CIM Report Customization Course  
       
15 1p - 4p On-Line Session CIM Resource Manager  
         
17 10a - 1p On-Line Session CIM System Manager
       
21 - 23 Learning Center Chicago CIM Email Programming Course
     
24 - 25 Learning Center Chicago CIM Web Programming Course

 

May

Date(s)  Time Location Course Name Status
6 – 9 9a – 4:30p Learning Center Chicago CIM Voice Interaction Programming
       
12 – 14 9a – 4:30p Learning Center Chicago CIM Advanced Programming
       
14 1p – 4p On-Line Session CIM Decision Manager
       
15 – 16 9a – 4:30p Learning Center Chicago Installing the CIM System
     
20 – 23 9a – 4:30p Learning Center Chicago CIM Configuration Manager
       
28 1a – 4p On-Line Session CIM System Manager
       
29 1p – 4p On-Line Session CIM Resource Manager


June

Date(s)  Time Location Course Name Status
2-6 9a – 4:30p Learning Center Chicago CIM Instructor Development Workshop  
         
9-11 9a - 4p Phoenix, AZ Self Service System Administration  
         
11 – 13 9a – 4:30p Learning Center Chicago CIM Report Customization  
         
16 – 19 9a – 4:30p Learning Center Chicago CIM Configuration Manager  
         
23 – 25 9a – 4:30p Learning Center Chicago CIM Email Programming  
         
24 10a – 1p On-Line Session CIM Decision Manager  
         
25 10a – 1p On-Line Session CIM Resource Manager  
       
26 – 27 9a – 4:30p Learning Center Chicago CIM Web Programming  
       
26 10a – 1p On-Line Session CIM System Manager  
       


July

Date(s)  Time Location Course Name Status
8 – 11 9a – 4:30p Learning Center Chicago CIM Configuration Manager  
       
15 – 18 9a – 4:30p Learning Center Chicago CIM Voice Interaction Programming  
       
15 1p – 4p On-Line Session CIM System Manager
       
16 1p – 4p On-Line Session CIM Resource Manager
       
17 1p – 4p On-Line Session CIM Decision Manager
       
21 – 23 9a – 4:30p Learning Center Chicago CIM Advanced Programming
       
24 – 25 9a – 4:30p Learning Center Chicago Installing the CIM System
       
28 – 30 9a – 4:30p Learning Center Chicago CIM Survey Manager
       

 

August

Date(s)  Time Location Course Name Status
4 – 8 9a – 4:30p Learning Center Chicago CIM Instructor Development Workshop  
       
12 – 15 9a – 4:30p Learning Center Chicago CIM Configuration Manager  
       
18 – 20 9a – 4:30p Learning Center Chicago CIM Report Customization
       
26 1p – 4p On-Line Session CIM System Manager
       
27 1p – 4p On-Line Session CIM Decision Manager
       
28
1p – 4p On-Line Session CIM Resource Manager


September

Date(s)  Time Location Course Name Status
8 – 10 9a – 4:30p Learning Center Chicago CIM Email Programming  
       
9 10a – 1p On-Line Session CIM System Manager  
       
10 10a – 1p On-Line Session CIM Resource Manager
       
11 – 12 9a – 4:30p Learning Center Chicago CIM Web Programming
       
11 10a – 1p On-Line Session CIM Decision Manager
       
17 – 19 9a – 4:30p Learning Center Chicago CIM Survey Manager
       
22 – 25 9a – 4:30p Learning Center Chicago CIM Configuration Manager
       
       

 

October

Date(s)  Time Location Course Name Status
7 – 10 9a – 4:30p Learning Center Chicago CIM Voice Interaction Programming  
       
13 – 15 9a – 4:30p Learning Center Chicago CIM Advanced Programming  
       
16 – 17 9a – 4:30p Learning Center Chicago Installing the CIM System
       
21 – 24 9a – 4:30p Learning Center Chicago CIM Configuration Manager
       

 

 

 

 

 



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