International

Phoenix-Based Syntellect Receives Customer Interaction Solutions® Magazine’s 2007 Product of the Year Award

Syntellect Honored for Outstanding Innovation

March 27, 2008

Phoenix, AZ. – Syntellect Inc., a leading provider of Customer Interaction Management (CIM) solutions, announced today that Syntellect CIM (formerly Apropos) has been honored as one of the 2007 Product of the Year Award recipients by Customer Interaction Solutions® magazine, a Technology Marketing Corporation’s (TMC®) publication. The Syntellect CIM platform is architected upon award-winning technologies and is designed to make sales, service, and support operations more efficient and profitable.

“Syntellect continues to prove our commitment to providing quality Customer Interaction Management solutions that are innovative and equip our customers with the tools and information they need to stay ahead,” states J.R. Sloan, vice president of product management and marketing. “The Customer Interaction Solutions award validates our continuous efforts to address the market’s needs.”

“For 10 years, Customer Interaction Solutions has been recognizing the most innovative products by bestowing this prestigious award to the most deserving companies. Again, we are proud to distinguish the greatest achievements in the advancement of call centers, CRM and teleservices technologies in 2007,” said Nadji Tehrani, executive group publisher and editor-in-chief of Customer Interaction Solutions magazine. “Syntellect has proven they are dedicated to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. We’re proud to honor their achievements.”

The Product of the Year Award winners for 2007 was featured in the January and February 2008 issues of Customer Interaction Solutions magazine.

For more information about the 2007 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.

About Syntellect
At Syntellect we help our customers create, maintain and continuously improve superior end-to-end customer service for their customers - personalized service that values their preferences from the way they contact a business, to the level of help desired. Our success is measured by our ability to implement and continuously support solutions for our customers. With more than twenty years of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the high-technology, financial services, help desk, utilities, government, and consumer products industries.

Syntellect is headquartered in Phoenix, Arizona and has additional offices in Chicago, Toronto and Basingstoke, United Kingdom.