Syntellect Celebrates 25th Anniversary

Some of the Largest Companies in the World Trust Syntellect Contact Center Solutions

PHOENIX – January 21, 2010 – Syntellect, Inc., an industry leader in contact center and self-service solutions, is celebrating its silver anniversary. For 25 years, Syntellect has been at the forefront of the contact center industry, providing its clients with state-of-the-art IVR and customer interaction management solutions. 

What started as a small IVR company in November of 1984 has evolved into a global contact center organization with offices in the United States, Canada, the United Kingdom, Croatia, Sweden and Singapore. Through organic growth and strategic acquisitions, Syntellect has continued to adapt and evolve. Over the years, the company has established itself as a leading global provider of switch independent contact center solutions, with more than 1,250,000 IVR ports deployed and 1,000,000 contact center agents served worldwide.

“For 25 years, Syntellect has remained a constant in the contact center industry. Through three recessions, including this most recent downturn, Syntellect has been a stable and reliable partner for our clients,” said Syntellect President Steve Dodenhoff. “With our recent acquisitions of Envox and Trio, along with our strong financial position, Syntellect will continue to provide our customers with best-in-class contact center solutions and embrace new opportunities for growth and expansion as the economy continues to recover.”

Syntellect contact center solutions have powered the vital customer interactions for thousands of organizations, large and small, over the past 25 years; including: GE, Symantec, Desert Schools Federal Credit Union, HSBC, Agilent Technologies, British Telecom, Avon, Walt Disney, Los Angeles Department of Water and Power, Bank of Hawaii, Walgreens, Ikea, Hallmark, Severn Trent Water, Seagate, Dominos Pizza, Royal Bank of Scotland and Kronos, just to name a few.

To learn more about Syntellect, please visit www.syntellect.com.

About Syntellect

At Syntellect, we help our customers create, maintain and continuously improve superior end-to-end service for their customers - personalized service that values their preferences from the way they contact a business to the level of help desired.   We measure our success by our ability to implement and continuously support solutions for our customers. With 25-plus years of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the utilities, financial services, government, high-technology, help desk, consumer products, and the healthcare industries.

Syntellect is headquartered in Phoenix, Arizona, with additional offices in North America, the United Kingdom, Sweden, Croatia and Singapore.  For more information about Syntellect, Inc. visit www.syntellect.com.