Syntellect Expands Presence to
More Than 200 Channel Partners Worldwide
PHOENIX – January 12, 2010 –
Syntellect, Inc., an industry leader in contact
center and self-service technology, continued to expand its channel presence
across the globe in 2009. With the addition of more than 60 new channel
partners, Syntellect continues to demonstrate its commitment to building,
supporting and maintaining a competitive presence in the telephony channel
market.
“With solutions like
Syntellect Communications Portal
(IVR),
CT Connect,
CT ADE,
PhoneLink for Salesforce.com
and
PhoneLink for Siebel,
Syntellect has a core group of channel-friendly solutions,” stated Christoph
Mosing, Syntellect vice president of global business development. “This product
portfolio allows Syntellect channel partners to provide end-to-end voice and
contact center automation solutions. In 2010, Syntellect will introduce a
variety of channel focused initiatives that will enable our partner ecosystem to
be even more effective at selling and deploying our best-in-class contact center
solutions at very competitive price points.”
“Syntellect has been extremely responsive to our needs and has listened to the
information we have provided about their solutions and how they relate to our
business,” said Syntellect channel partner and
Symago
President Anthony Wang. “They have taken a consultative approach to our business
and demonstrated a commitment to help Symago succeed.”
As a result of the continued growth in channel partners, Syntellect has
established a solid presence in the Americas, Europe, Asia, Africa and
Australia. With a strong commitment to growth and the acquisition of
channel-focused organizations (i.e. Envox and Trio), Syntellect will continue to
expand its presence in the global telephony market.
For more information about
becoming a Syntellect reseller, please visit
www.syntellect.com.
About Syntellect
At Syntellect, we help our customers and partners create, maintain and
continuously improve superior end-to-end service for their customers -
personalized service that values their preferences from the way they contact a
business to the level of help desired. We measure our success by our ability
to implement and continuously support solutions for our customers. With over two
decades of pioneering leadership and thousands of solutions deployed globally,
Syntellect is a premier provider of enterprise-class contact center solutions
for the utilities, financial services, government, high-technology, help desk,
consumer products, and the healthcare industries.
Syntellect is headquartered in Phoenix, Arizona and has additional offices in North America and the United Kingdom. Visit Syntellect at www.syntellect.com.