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Syntellect Expands Presence to More Than 200 Channel Partners Worldwide

PHOENIX – January 12, 2010 Syntellect, Inc., an industry leader in contact center and self-service technology, continued to expand its channel presence across the globe in 2009. With the addition of more than 60 new channel partners, Syntellect continues to demonstrate its commitment to building, supporting and maintaining a competitive presence in the telephony channel market.  

“With solutions like Syntellect Communications Portal (IVR), CT Connect, CT ADE, PhoneLink for Salesforce.com and PhoneLink for Siebel, Syntellect has a core group of channel-friendly solutions,” stated Christoph Mosing, Syntellect vice president of global business development. “This product portfolio allows Syntellect channel partners to provide end-to-end voice and contact center automation solutions. In 2010, Syntellect will introduce a variety of channel focused initiatives that will enable our partner ecosystem to be even more effective at selling and deploying our best-in-class contact center solutions at very competitive price points.”

“Syntellect has been extremely responsive to our needs and has listened to the information we have provided about their solutions and how they relate to our business,” said Syntellect channel partner and Symago President Anthony Wang. “They have taken a consultative approach to our business and demonstrated a commitment to help Symago succeed.”

As a result of the continued growth in channel partners, Syntellect has established a solid presence in the Americas, Europe, Asia, Africa and Australia. With a strong commitment to growth and the acquisition of channel-focused organizations (i.e. Envox and Trio), Syntellect will continue to expand its presence in the global telephony market.

For more information about becoming a Syntellect reseller, please visit www.syntellect.com.

About Syntellect
At Syntellect, we help our customers and partners create, maintain and continuously improve superior end-to-end service for their customers - personalized service that values their preferences from the way they contact a business to the level of help desired.   We measure our success by our ability to implement and continuously support solutions for our customers. With over two decades of pioneering leadership and thousands of solutions deployed globally, Syntellect is a premier provider of enterprise-class contact center solutions for the utilities, financial services, government, high-technology, help desk, consumer products, and the healthcare industries.

Syntellect is headquartered in Phoenix, Arizona and has additional offices in North America and the United Kingdom. Visit Syntellect at www.syntellect.com.


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