Thuraya Satellite Case Study Download  

Thuraya Satellite Communications Company offers cost-effective satellite-based mobile telephone services to nearly one third of the globe. Thuraya has experienced tremendous growth since it launched its first satellite in 2000. With a growing customer base came a growing pressure on the company’s contact center. Thuraya elected to deploy a Syntellect-based interactive voice response (IVR) solution to front end their call center operations. It provides automated access to product, service, roaming, pricing information and more.

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