Personalized Service Begins When You Greet Your Customer By Name
Syntellect Phonelink for Siebel CRM enables personalized service in less than 5 days
The most fundamental element of customer service is now
available for a low price per agent.
Syntellect Phonelink for Siebel CRM
enables:
- Real-time caller identification and screen pop to your
agents for personalized greeting
- Interaction history of your caller to improve agent efficiency and service
- Higher first call resolution through intelligent routing based on caller and
previous servicing agent
- Shortened call times based on screen pop and CRM integrations
- Click to dial capabilities to efficiently manage outbound activity
Phonelink for Siebel CRM allows you to deliver on the promise
of superior customer service, from the moment you pick up the phone.
To review additional information about
Syntellect PhoneLink
for Siebel,
CLICK HERE.
To learn more about Syntellect, an industry-leading provider of contact
center solutions, CLICK HERE.
To have a Syntellect representative contact you to discuss how PhoneLink can help protect your Siebel
CRM investment, please complete the
following form:
