|
Speech Services
Implementing a speech-enabled, self-service solution is a significant
investment on which you want to realize significant returns. Syntellect
Speech Services believes that a best-in-class Voice User
Interface (VUI) is vital to increasing customer satisfaction and
decreasing customer services costs because it ensures the solution
will engage callers in the kind of natural, conversation-like dialog
that encourages them to utilize the system.
Syntellect Speech Services has proven it can deliver great VUIs with
its complete suite of speech services — and with over 100 successful
speech solutions delivered, we have the satisfied customers to prove
it; including Avon Products, GE Appliance, Motorola, Sierra Pacific
Power, National City Mortgage, and ChevronTexaco.
Our speech delivery process is centered on creating first-rate,
user-centered, branded VUIs. To accomplish this, we have developed
an industry-leading speech services delivery process where context
definition, requirements definition, persona definition, conversational
dialog design, and design stage usability are included as standard.
No other speech services group in the industry bundles this set of
early design stage services, focused on ensuring a compelling caller
experience,as a standard part of a full suite of speech design,
implementation, and deployment services.
It's true that a great VUI is a must, but the VUI also needs to be
accompanied by great speech implementation, deployment, and optimization
services. Syntellect Speech Services includes detailed dialog design,
grammar development, and VUI production with its own MediaVoice® studio
and talent services, as well as tuning, rollout, and post-implementation
evaluative services. We support English, Spanish, French, and a full
complement of other languages.
|
|
